IWT Return Policy

return-policy-icon1. Standard flanged fasteners may be returned for credit or refund. Returned fasteners will be counted prior to a credit or refund being issued. A 10% restocking fee may be applied.
2. Non-standard and custom fasteners cannot be returned.
3. Stud welding system must be returned within 2 weeks of the original order for credit. The returned equipment must be in new condition in the original packaging.
4. Unused equipment spare part may be returned to IWT for credit.
5. Custom production systems may not be returned.
6. Contact IWT for additional information.